This glossary explains terms you see in the Console with short definitions and examples. Start with the section relevant to your task.
Platform
Adrasis Console. The travel technology platform where agencies, tour operators, travel suppliers, and consumer travel apps manage supply, contracts, pricing, sales, bookings, and payments. Adrasis provides the software and connectivity; your organization manages its commercial relationships. See Platform overview.
Organization. Your team's Adrasis account. It holds your users, properties, contracts, sales settings and payment information. Another organization does not automatically have access to that information.
Catalog and Content
Property. A hotel, villa, apartment or other place offering accommodation. Its record holds the address, rooms, descriptions and images.
Room. A room type sold at a property, with a stated capacity, bed layout and amenities; for example, a sea-view room for two adults.
Feature. Information that helps people find and choose a property or room, such as a pool, parking, sea view or balcony. Facilities such as a pool or parking are also called amenities.
Category. A classification label such as boutique hotel, all-inclusive, ski resort or adults only.
Meal plan. What is included with the stay: room only, breakfast, half-board, full-board or all-inclusive.
Mapping. Matching a source name or code to its catalog entry. For example, you match a supplier's DBL-SV code to your sea-view double room. Similar names are not enough; capacity and features must agree too.
Source information. Shows where information or a match came from. It helps you find which supplier record to check when a room description is wrong.
Review. Checking a record before using it. For example, you confirm that its room name, capacity and photos describe the same room.
Contracts and Pricing
Contract. The commercial terms agreed with a supplier or an organization you sell to. It sets prices, reserved rooms, cancellation conditions and valid dates.
Reserved rooms. Rooms a supplier sets aside for your organization under an agreement, such as five rooms per night from May to September. Unsold rooms may return to the supplier according to the agreed release period.
Release period. How far before arrival unsold reserved rooms return to the supplier. This is separate from refunding a guest payment.
Rate plan. The price and conditions under which rooms are sold. One plan is shared by the rooms it is sold in: a refundable room-only plan can be linked to all seven rooms of Hotel Sunrise, and the same room may also be sold under a non-refundable bed-and-breakfast plan.
Room exception. A rule for one room under a shared rate plan, such as a stop-sale or a different child price for the Double Room only. An exception can tighten a restriction but never loosen it.
Price entry. How you type the prices of a rate plan: Room price and ratios, the room price with the other adult counts filled from ratios; Per person, the price per person at the included occupancy; or Per occupancy, a price for each adult count. It never changes a saved price. Hotel Sunrise types 200 EUR for the Double Room and the plan saves 150 EUR for one adult, 200 EUR for two and 250 EUR for three.
Price for an adult count. The saved nightly price of a room for a number of adults. A count without one sells at the next higher count's price, with the extra adult charge above the highest count, or not at all.
Ratio. What an adult count pays as a share of the room price, for example 75% for one adult. It fills the other adult counts when you type a price and changes no saved price.
Apply to existing prices. Rewrites the saved prices of the nights in view from the current ratios, after a preview of every change.
Price by length of stay. A price that applies only to stays of a given length, such as 7 nights or more or 3 to 6 nights.
Included occupancy. The number of adults a room's room price covers, usually 2. A room that holds fewer adults covers its own capacity: a single room covers one adult. A typed room price is saved for this count.
Extra adult charge. What each adult above the most populous priced adult count pays. Without it those adult counts are not sold.
Parent rate plan. The base plan that another plan follows.
Derived rate plan. A plan whose price follows another plan by a percentage or fixed amount. When the parent moves, the derived plan updates automatically. It is a variant of the parent's conditions, such as the non-refundable version, and is sold only in rooms its parent is sold in.
Net rate. A supplier price quoted without your earnings in it. You add your markup on top and the guest sees the result.
Commissionable rate. A supplier price already quoted at what the guest pays. Instead of adding anything on top, you earn a commission the supplier pays out of that price. A rate plan is one or the other, never both.
Markup. What you add on top of a net rate, measured against that net rate. Add 15 to a rate of 100 and the markup is 15 percent.
Margin. The same earnings measured against the price the guest pays. That 115 sale carries a 13.04 percent margin. Asking for 15 percent margin means a 17.65 percent markup, which is why the two are shown separately.
Commission. The share of the guest price a supplier pays you on a commissionable rate. It is never added on top of the price.
Commission base. The amount used to calculate commission. Depending on the property setting, it is the full price or the amount after consumption tax is removed. Lodging and city taxes do not reduce this base.
Outcome agreement. The agreement between your organization and Adrasis that sets how service fees are calculated. It identifies the dates and calculation method that apply. A plan granting screen access does not itself select the fee calculation method.
Platform subscription. The organization's annual usage agreement in USD. Standard has a USD 6,000 usage budget at 2%, Pro USD 12,000 at 1%. The budget is paid upfront and monthly booking service fees consume the balance; included users do not create seat charges.
Annual prepayment. Confirmed USD funding for the annual usage term. Monthly usage consumes the pool with no monthly minimum. Unused credit expires without rollover or automatic refund; top-ups keep the same expiry.
Outcome basis. The measure used to calculate service fees. Standard and Pro use booking value. A fee per booking is available only through an explicitly accepted Enterprise quote. An alternative shown for comparison creates no charge.
GMV basis points (BPS). The service rate applied to the total value of eligible confirmed bookings. GMV means that total booking value. One basis point is 0.01%; Standard uses 200 basis points (2%), and Pro uses 100 (1%). For example, USD 10,000 under Standard produces a USD 200 service fee. Monthly close freezes the USD conversion rate, and corrections reuse it.
Booking fee. The Enterprise per-booking basis: USD 1 for each confirmed booking, or USD 2 for a package that holds accommodation and at least one other product. Nights, rooms and guests are not counted; a cancellation returns the fee.
Payable and Comparison only. Labels that separate the selected service usage from the analytical alternative. Selected booking usage consumes prepaid credit; it is not the remaining amount due. Comparison only values never create charges.
Accrual statement. The immutable record of closed service usage. Booking usage settles in USD and consumes prepaid credit; separate services retain their recorded currency. The statement is not a statutory invoice or a record of the remaining amount due.
Selling price. The calculated price at the current step in a sale. It exists with or without a floor. A later currency conversion, separately added charge or sub-agency retail markup can change the amount the traveller ultimately pays.
Minimum selling rate (floor price). An optional lower bound on the nightly selling price. A calculated price below it is raised to the minimum. A price already above it stays unchanged.
Floor adjustment. An adjustment already included in the quoted selling price to respect the applicable minimum selling rate. Do not add it to the displayed total again. Review the quote's actual discount and amount payable.
Stop-sale. A setting that prevents bookings on a date for a property, a room, a rate plan or one room under one rate plan without removing the inventory record.
Restriction. A booking rule such as minimum stay, maximum stay, weekday-only sale or advance-purchase window.
Inventory. The number of bookable units available for a room and date.
Guest age policy. A property's rules for who may stay and how children count: the minimum guest age, the child age bands, the free child places and the infant age. See Guest age policy.
Minimum guest age. The youngest age a guest may be to stay at a property, in whole years on the check-in date. 0 accepts every age and 18 means adults only.
Child age band. A range of whole years, such as Child 3 to 12, priced by its child price rules. A rule can price one child position, such as the 2nd child at 50%. The last band's upper age decides who counts as an adult.
Free child place. A place in a room where a child stays free up to an age you set, such as the first child up to 12. Children fill the places youngest first.
Infant age. The oldest age at which a child takes no place in the room.
Distribution
Channel manager. A partner system that already connects many hotels to booking channels. Adrasis can receive rates and inventory from channel managers.
Sales channel. Where you publish offers, such as an online travel agency, hotel comparison site or travel app.
Supply source. Where property, price, room or content information comes from. Examples include direct hotel contracts, channel managers and accommodation wholesalers.
Channel visibility. Which channels can see a property, room or rate plan. It answers questions like "why is this room visible on channel X but not channel Y?"
Connector. The partner connection that lets Adrasis exchange catalog, rates, inventory or bookings with a channel.
Property connection. Identifies the external system exchanging information with a property. Room and rate-plan mappings identify which of your records match that system's codes.
Sub-agency account. What a sub-agency owes you for its bookings on your products, kept with a credit limit, money it paid in advance and due days. A booking that does not fit the available amount is refused before any room is held. See Sub-agency account.
AI Operator
Adrasis AI Operator. Prepares work you request through chat and available messaging channels. For example, it shows the scope of a price change and applies it after your confirmation.
Request. What you ask the AI Operator to do, such as “Close Bodrum properties to sales on July weekends.”
Confirm-before-apply. The rule that state-changing AI Operator operations wait for your explicit confirmation before they apply.
Action. A task the AI Operator can perform, such as listing properties, preparing a price change or checking payment status.
AI Operator usage allowance. Usage included in your subscription at no extra charge. Each organization has 2,000,000 daily and 60,000,000 monthly usage units. Days and months follow Coordinated Universal Time (UTC). Model input and response lengths have separate limits. Adrasis can raise your organization's allowances.
Usage unit. The unit that AI Operator allowances and token packs count in. Units follow real consumption, so the same request on a lower-cost model uses fewer units. Context and output limits stay in tokens.
Daily and monthly allowances. Organization-wide allowances covering reserved and completed AI Operator usage. The daily allowance resets at UTC midnight and the monthly allowance at the next UTC month boundary; retrying or refreshing a request resets neither.
Token pack. An optional, fixed number of usage units that an administrator buys in the Console when an allowance runs out. It is valid until the end of the calendar month (UTC) of purchase, its price appears on the monthly accrual statement, and units not used by month end lapse.
AI Mode. A conversation on your web shop and in its apps where a guest describes a stay in one sentence, sees matching stays with their prices and books one. It counts toward your AI Operator usage. See AI Mode.
Payments
Settlement currency. The currency a payment is settled in, usually the operator's bank-account currency.
Contract currency. The currency a supplier contract is denominated in.
Virtual card. A payment card tied to one supplier payout and one booking, with a fixed currency, spending limit, and automatic closure date.
Reconciliation. Matching expected payment events against actual payment events.
Payment account. Your bank's virtual POS or your account with a payment company, through which Console takes a guest's card payment. You choose which account charges each currency. See Card payments and payment links.
Hold. An amount blocked on the guest's card without taking it. You later capture all or part of it, or release it. Example: hold 720 EUR at booking and capture 480 EUR when the guest leaves after two of three nights.
Payment link. A link that lets the guest pay a booking's payment by card on your web shop. It is valid for up to 24 hours.
Payment dispute. A cardholder's challenge to a card transaction. It is tracked separately from a refund; information and documents explaining the transaction may be requested.