The card vault keeps guest and company cards with your configured card-storage provider. In Financials > Cards > Card vault, your team manages the accounts used for new cards without seeing full card numbers or security codes. For example, a guest can provide a guarantee card for a Hotel Sunrise booking through the provider's form.
Console shows the card brand, last four digits and expiry when available. Saving a card is not a payment and does not confirm a booking.
Choose an account
| Choice | How it works |
|---|---|
| Your own accounts | Enabled accounts take priority for new cards. Your provider bills you directly. |
| Platform card vault | Available under your accepted service terms. Captured card sessions and forwards are billed separately at the agreed unit prices. |
| No usable account | New cards cannot be captured. Review the account checks and your service setup. |
A failed check does not activate a paid service. A problem with your own account does not automatically switch new cards to the platform service. Review the selection shown at the top of the page.
Connect your own account
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Complete the provider checklist
Open Financials > Cards > Card vault and follow the setup checklist. The dedicated provider user needs the listed permissions to capture and forward cards. It must not have permission to retrieve or display full card details. Only users who can manage Organization settings can change these accounts.
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Enter the account details
Choose Connect account, enter the provider user name and access key, and select the environment. Use a live account for real cards. The environment cannot be changed after saving; connect a separate account for another environment.
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Check the result
Saving checks the account without reading a card. A successful check enables it for new cards. Missing permissions or a failed check remain visible for you to resolve. Enabling an account checks it again. If replacing an access key fails its check, the previous configuration is kept.
Existing cards keep their account
Connecting or disabling an account affects new cards only. Existing cards stay with their original account until released, including cards held by the platform service. To move a company card to another account, enter it again through the card form.
An account cannot be removed while active cards or open card-entry sessions still use it. Disabling it stops new cards without moving or deleting the existing ones.
Example: after connecting your own account, new Hotel Sunrise guarantee cards use that account. A card already held by the platform vault remains there, and its later use follows the platform service terms.
Where to next
- Virtual cards: cards issued to pay suppliers
- Booking money flow: distinguish stored cards from completed payments
- Online shop bookings: what guests see during checkout